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Course Site Opens to a Web Page with No Course Menu or No Instructor Controls

Course Site Opens to a Web Page with No Course Menu or No Instructor Controls

This issue occurs when the Course Entry Point gets set to an external Web address. Users who enter the course have no course menu and no options except visiting a different Web site. To get normal behavior, look at the top left corner for the "piled papers" icon next to the "house" --    -- and click the piled papers.  This opens a new window where you can select a different page, and then the course menu will be visible again.

Instructors: This trouble occurs if you have selected a Web link on the course menu as the Course Entry Point, or if you delete the course menu item you originally selected for the course entry point and the next item is on the menu is an external link like Library Guide. Follow the step to click the "piled papers" icon, and after you open a different page, you will be able to go to the Teaching Style page (under Customization) and select a different Course Entry Point.

(Checked and updated for Service Pack 14, July 2014)

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